Shipping & Returns

Shipping Policy

All domestic US boxes ship USPS Priority Mail.  It is usually 2-3 business days.

I ship once a week. Usually on Monday.

Domestic shipping prices include insurance.

All INTERNATIONAL boxes ship regular First Class Mail.

These items are NOT INSURED and not trackable once they leave the US.

It is my personal experience that international shipping takes about 10 days - 2 weeks.

 I have also had items become stuck in customs.

This is beyond my control, and I ask that you not take that out on me.

HOWEVER....during the holidays, US Domestic Priority Mail runs about a week - 10 days, so please plan accordingly while doing your holiday shopping.

My items are produced and packaged in a pet friendly, smoke free environment.


I often use recycled boxes and other materials to ship my dolls.

Your doll will be lovingly wrapped, but i do believe in trying to re-use materials as much as possible. Go Green! Yay!

If you have any other questions, please feel free to message me. 
I am very nice and want every transaction to be pleasant and pain free....but know that I will not put up with bullying if you haven't read my policies carefully.

 

All Sales are FINAL.

I do not accept returns and I do not buy back merchandise.

 

I package all of my products very carefully.  If you receive a damaged item because of the carrier, please let me know within 3 days of receipt of goods. 

We can then work out a possible solution to the problem. 

Because all of my work is ONE OF A KIND, if an item is damaged, replacing it will take some time, which, of course, we can discuss.

 Returns & Exchanges
0